Warranty, Return & Refund Policy

• 2 Years against termites.
• 1 Year for quality.
• 6 Months for hardware.

What is covered:

• Manufacturing defects
• Damaged products received
• Malfunctioning items

What is NOT covered:

• Physical damage caused by misuse
• Normal wear and tear
• Unauthorized repairs or modifications

We accept returns within 7 days of delivery under the following conditions:

• Product is damaged or defective
• Wrong item was delivered
• Product does not match the description

Return requirements:

• Item must be unused and in original condition
• Original packaging must be intact
• All tags and labels must be attached
• Proof of purchase is required

Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

Refund process:

• Refunds will be issued to the original payment method
• You will receive an email confirmation once the refund is processed
• Please allow 5-10 business days for the refund to reflect in your account

Note: Shipping charges are non-refundable unless the return is due to our error.

We offer exchanges for defective or damaged items within 7 days of delivery.

Exchange conditions:

• Item must be in original condition with all packaging
• Exchange is subject to product availability
• If the replacement is unavailable, a full refund will be issued

You can cancel your order before it is shipped.

Cancellation process:

• Contact us immediately with your order number
• Once the order is shipped, cancellation is not possible
• We Cannot Cancel Your Order Once It has been taken in processing.
• Refunds for cancelled orders will be processed after deducting the amount consumed in the orders. Then the remaining balance will be refunded if applicable within 7-10 business days.